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IT team working alongside an in-house IT department

Co-Managed IT Services in Orange County

Already have an IT person or a small IT team? We work alongside them.

 

Universal Technologies takes on the work your team doesn't have time for, from server management and backups to migrations and upgrades, so they can focus on your users and your business.

Server Management, Simple Pricing

$250 per server per month, with unlimited server support and backup included.

  • Monitoring, patching and maintenance for every managed server

  • Backup monitoring and testing, with recovery handled by us

  • Unlimited server support during business hours

  • No onboarding fee

  • 12-month agreement with extension options​

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Need help beyond servers? Tell us what you want to hand off, and we’ll quote it to fit.

You Choose What We Handle

Every IT team is different, so you decide what to outsource. Common examples:

  • Servers: on-premises and cloud server management

  • Backup and disaster recovery: monitoring, testing and recovery

  • Network and firewalls: Cisco, Meraki, Palo Alto Networks, SonicWall and Ubiquiti

  • Microsoft 365 and Azure: administration and security settings

  • Security: EDR, security monitoring and patch management

  • Migrations and upgrades: servers, email, cloud and network projects

  • Phone systems: Avaya IP Office, FreePBX and Microsoft Teams Phone

  • Coverage when your IT staff is out: vacations, sick days and busy seasons

Why Universal Technologies

  • Managed IT experience since 2008, in business since 2011

  • Enterprise-level expertise in servers, networks and security

  • We support your IT team, not replace it

  • Response within 2 hours on service requests

  • Projects scheduled outside business hours to avoid disruption

Your Tools or Ours

We can work in your existing RMM, EDR and backup tools, or bring our own, whichever your team prefers.

 

We fit into your processes instead of forcing you to change them.

How It Works

  1. Free IT assessment: we review your environment with your IT team.

  2. Clear responsibilities: we agree in writing on who handles what.

  3. Onboarding: we connect to your tools or deploy ours, with no onboarding fee.

  4. Ongoing support: your team escalates to us, and we take care of it.

Who Co-Managed IT Is For

Orange County businesses with 1 to 300 users and one or two IT staff who need senior-level help with servers and infrastructure, extra hands for projects, or someone to cover when the IT team is stretched thin. We support businesses in Irvine, Newport Beach, Lake Forest, Costa Mesa, Tustin and surrounding areas.

Frequently Asked Questions

How much does co-managed IT cost?

Server management is $250 per server per month, including unlimited server support and backup. Other services are quoted based on what you want to outsource.

Will you replace our IT staff?

No. We work alongside your team and take on the tasks they don’t have time for or would rather hand off.

Can you use our existing tools?

Yes. We can work in your RMM, EDR and backup tools, or bring our own.

What are your support hours?

Monday–Friday, 7am–5pm. Projects can be scheduled outside business hours, and after-hours work for planned projects is included in the project quote.

Is there a contract?

Yes, a 12-month agreement with options to extend, and no onboarding fee.

Need an Extra Hand for Your IT Team?

Tell us what you’d like to hand off, and we’ll respond within 2 hours.

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